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Service Design Manager

Job Title Service Design Manager
Contract Type Contract
Sectors Public Sector Jobs,
Location London
Salary Negotiable
Job Published 16 days ago
Our Reference 52614/001_1494497742
Who to Contact Jessica Arrowsmith

Job Description

I am currently recruiting for a Service Design Manager for my justice sector client based in London. This will be an initial 3 month contract with a target rate of £550 and a maximum rate of £650 per day.

Criminal Justice sector experience is highly desirable!

Please note: This role has been deemed outside of ir35.


Essential Experience:

- You will be an experienced IT professional, with a demonstrable track record of managing service design and service requirements at a senior level.
- You will possess strong communications, relationship building, negotiation and influencing skills.
- You will have a sound, broad knowledge of IT and an excellent understanding of how operational service delivery relates to other areas of IT and how it impacts on other business functions.
- You will have in-depth service management experience & understanding of ITIL (V3). Demonstrable experience of designing Service Management systems and processes in large Government departments or other large organisations.
- You will have recognised expertise in service architecture development and the technology and services involved, and the application of this expertise within a technical or business environment.
- You will have good information acquisition ability, organisational awareness and vision coupled with technical and service skills to guide and communicate the service design approach.

Desirable:

- Service design in a tower model working with large suppliers
- Familiarity with the Government IT Profession and cross government IT policies.
- Understanding of the Government and working in the Justice system.
- Familiarity with relevant national and international legislation pertaining to the Government/Public Sector IT - e.g. Data Protection Act, Information Assurance policy.
- Awareness of the social, environmental and corporate impact of Technology.
- Demonstrable experience of providing or managing outsourced service management services.
- Understanding of the organisation's IT/Information Systems plans, business objectives and some awareness of comparable organisations.

If this is something that may be of interest, then please do get in touch!

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Ref: 52614/001_1494497742 | Published: 11th May 2017

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