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Productivity Engineer

Job Title Productivity Engineer
Contract Type Contract
Sectors Education,
Location Manchester, Greater Manchester
Salary £400 - £460 per day
Job Published 11 days ago
Our Reference 52633/001_1494850292
Who to Contact Simmy Kaur

Job Description

I am currently recruiting for a Productivity Engineer work for my client in the Education/Public sector.
This is an initial 1 months contract.
Pay rate of £400 - £460 per day.
Location: Manchester
Security checks: Basic Disclosure Scotland (BPSS checks)
Please note this ROLE IS INSIDE OF IR35


The role:
- Provides technical IT support for the Office 365 suite of products and services.
- Performs Office 365 maintenance, incident and problem investigation tasks.
- Contributes to the delivery of new services.
- Undertake ad-hoc support tasks such as testing and documentation.
- Communicate technical concepts to a non-technical audience
- Share knowledge with other business areas and Departments


The ideal candidate will have the following skills and experience:
- Experience of working within the processes and procedures required for an effective incident/change/problem management system; ServiceNow experience a plus
- Experience of managing customer-facing services in a modern IT environment; preferably Office 365 or similar administration including but not limited to:
- Exchange Online
- Exchange 2010 (Hybrid)
- Security & Compliance
- Management of troubleshooting and resolving IT issues
- Working in an ITIL environment
- ITIL knowledge or qualifications
- Microsoft certified
- PowerShell scripting knowledge
- Other O365 products: Yammer, Sway, Delve


About the role
My client is looking for talented individual who will join the team to assist in the ongoing support and maintenance of the Office 365 service (in particular email) and who can also use their experience to advise and inform senior managers on service improvement opportunities.

If you are interested in hearing more about this role please contact Simmy Kaur on E: simmy.kaur@certes.co.uk or Tel: 01675 468935.

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Ref: 52633/001_1494850292 | Published: 15th May 2017

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