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|Job Title||Network Specialists|
|Salary||£200 - £220 per day|
|Job Published||22 days ago|
|Who to Contact||Amy Williams|
£220 per day
Providing 2nd - 3rd/4th Line support within a Pool of BAU and Project Network Support Specialists.
*Wired and Wireless LAN, WAN and Kent COIN
*CISCO Nexus Core Switches
Responsibilities will include:
*To maintain up-to-date LAN, WAN Infrastructure configurations. - If you have COIN experience advantageous
*Monitor the performance of the Infrastructure, regularly scrutinising reports for emerging trends; analysing and interpreting emerging highly complex problems and escalating and recommending corrective action.
*Lead on the delivery of day to day maintenance activities.
*The post holder will be expected to provide project support to deliver the following: Design and Build , Installation + Testing, Decommissioning
*Lead the development of the standard operating procedures for the day to day management of LAN and infrastructure to ensure high availability of the LAN and infrastructure, eg routine daily checks, fine tuning.
*Uses judgement in applying guidelines for setting priorities for resolution, monitoring progress, and applying escalation procedures for incidents and problems not progressing satisfactorily.
*Managing multi-strand problems, negotiating timely resolution with external 3rd party service providers in dealing with hardware and software incidents and problems, which may be of a highly complex nature and may require re-configuration of software and hardware.
*To provide 2nd - 3rd/4th line support for all LAN and Infrastructure incidents raised; investigation, diagnosis and resolution of complex incidents and problems logged via the Service Desk.
*Planning and prioritising calls logged via the Service Desk impacting upon clinical and non-clinical areas
*Contribute to the development of the Network Architecture within the overarching Strategy
*Participate in the delivery of the Forward Schedule of Change.
Please note - this role will be deemed inside of IR35.
Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
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