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As a Staffing and IT recruitment agency, Certes has a 30 year successful track record delivering UK wide IT and comms staff and staffing services and recruitment support. 

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Customer Experience Programme Manager

Job Title Customer Experience Programme Manager
Contract Type Contract
Sectors Programme Manager Jobs,
Location London
Salary Negotiable
Job Published 29 days ago
Our Reference 52399/001_1490890770
Who to Contact Jessica Arrowsmith

Job Description

I am currently recruiting for a Future Customer Experience Programme Manager for my central Government client based in London. This will be an initial 11 month contract where you will be responsible for the design and development of the strategic future customer experience. The target rate is £700 and there will be a maximum rate of £800 per day dependant on experience.

Central Government experience is essential for this role.

Please note: this role has been deemed out of scope of IR35.

Essential Experience:

An established track record in programme/project delivery in a Transformational context, specialising in leading cultural/behaviour change;
Experience of introducing innovation, new ways of working and building capability within an organisation eg: customer led/experience design, agile ways of working, business architecture etc.
Senior level experience working in an advisory capacity to set direction, manage key stakeholder relationships and demonstrate value of deliverables.
Expertise and knowledge in procuring and performance managing contracts with external service providers within the Public Sector

If this is something that may be of interest then please do not hesitate to apply!

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Ref: 52399/001_1490890770 | Published: 30th Mar 2017

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