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As a Staffing and IT recruitment agency, Certes has a 30 year successful track record delivering UK wide IT and comms staff and staffing services and recruitment support. 

For IT Professionals whether you're looking for your next career move, or planning your forthcoming contract assignment we have a broad range of IT job opportunities to choose from, and a supportive team of recruitment experts to help. 

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Application Support Analyst

Job Title Application Support Analyst
Contract Type Permanent
Sectors IT Tnfrastructure Jobs
Location Leicester, Leicestershire
Salary £18000 - £22000 per annum + + 10% bonus
Job Published about 31 days ago
Our Reference 52889/002_1500568297
Who to Contact Phil Lillicrapp

Job Description

Application Support Analyst
Leicester
Permanent
Salary: £18,000 - £22,000 (+ 10% bonus, excellent benefits)

We are looking to recruit an Application Support Analyst for a FTSE 100 company based in Leicester. Working as part of a nationwide support team you will be responsible for providing 1st / 2nd line support to customers on bespoke software and Windows desktop technology.

The successful applicant will have commercial experience of application software support and will work closely with the First Line team as a technical escalation point. Although support is your main responsibility there will be an opportunity to be involved in the wider application lifecycle as detailed below (including testing, deployment and decommissioning).

Technical Skills

*Application support and maintenance of specialist off the shelf and bespoke applications. This will include daily checks, minor fixes and upgrades / patches
*Support of tablet and smart phone applications
*Work with the Problem Manager on root cause analysis and prevention of problems identified
*Application lifecycle including installation, maintenance and decommissioning
*Work part of the application testing process including implementation, support service readiness and acceptance efforts

In return my client can provide a competitive salary (+ bonus) with excellent opportunities for career progression at a company who are global leaders in their field.

For more information or to be considered for this role, please contact Phil Lillicrapp on E: Phil.Lillicrapp@certes.co.uk . Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Ref: 52889/002_1500568297 | Published: 20th Jul 2017

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