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IT Staffing and Recruitment Services

Helping to grow successful IT careers

As a Staffing and IT recruitment agency, Certes has a 30 year successful track record delivering UK wide IT and comms staff and staffing services and recruitment support. 

For IT Professionals whether you're looking for your next career move, or planning your forthcoming contract assignment we have a broad range of IT job opportunities to choose from, and a supportive team of recruitment experts to help. 

Find out more about Certes capabilities as a leading IT recruitment agency.



Certes are specialists in IT support jobs and provide contract and permanent IT support recruitment for all levels of technical support jobs including:

  • Windows Support - from Helpdesk to Systems Administrators
  • Unix Support
  • Network Support - both Windows infrastructure, Telecoms Networks and Network Security
  • Application Support
  • Database Administrators
  • Support Analyst
  • HP-UX Engineers
  • Storage Engineers
  • 1st Line Helpdesk Support

We provide a number of large blue chips with a wide range of Technical Support staff, across Financial Services, IT Consultancies, Public Services, Education, Telecommunications and Media/Broadcasting, Engineering and Manufacturing and Defence sectors, from fully outsourced Support Teams, to ad hoc contract placement within established Departments. As such, were are continually looking for talented candidates, be they experienced in tech support, system administrators or in general IT support job roles.

Our technical support jobs cover a wide variety of skill sets including: Windows, all flavours of Unix, Cisco, Firewalls, Oracle, Sybase, SQL Server and Telecoms Networking.

We have a range of technical support jobs to suit all levels of experience from graduate backup analysts or Windows call loggers, where all training is given, to Senior Network Support Analyst, 3rd/4th Line Windows Server Support and Senior Sybase or Oracle / SQL Server DBA's. Many of our candidates have transferrable skills within the IT support arena, so if you are looking for a career change or are simply looking to gain that ideal technical support job, check out the vacancies below or contact us to speak to one of our experienced advisors.
Below are our latest technical support jobs

2nd Line Application Support Analyst

£25000 - £32000 per annum - Berkshire, Berkshire We are looking to recruit an experienced application support analyst. You will need to be able to demonstrate experience of supporting application software in a Windows and SQL environment. In addition to providing 2nd line support for the companies market leading software, you should also be comfortable doing SQL backups and database restores, as well as applying software patches and upgrading application software. This is a customer facing role in a busy support team. You must be able to communicate effectively and manage customer expectations. In short you should be a 2nd line supp... Find out more →

Ref: 49014/003 Published: about 11 hours ago
3rd Line Support Analyst

£35000 - £40000 per annum - Hertfordshire, Hertfordshire We are looking to recruit an experienced 3rd line support analyst. This is to work in a virtualised Windows environment. You will need an detailed knowledge of Windows, Active Directory and Exchange. The ability to work on your own initiative and be creative in solving problems is a must. You will be business facing so the ability to manage user expectations is also a key part of this role. If successful in the role you will be working as part of a busy support team. As a senior member of the support team you will act as an escalation point handling major incidents and communicating cl... Find out more →

Ref: 49084/002 Published: about 17 hours ago
2nd Line Support Analyst

£25000 - £34000 per annum - London, London We are looking to recruit an experienced 2nd Line Helpdesk Support Analyst. You will need to have good experience of providing helpdesk support in a Windows environment. This should include a detailed knowledge of Active Directory and Exchange. If successful in the role you will be working as part of a busy support team. You should be hungry to learn as this is an environment where you will be given every opportunity learn. This will include, formal training, coaching and mentoring and of course you will be encouraged to learn yourself. It's a place where you get the opportunity to pus... Find out more →

Ref: 49083/002 Published: about 17 hours ago
IT Support Analyst

£23000 - £25000 per annum + Bonus & Pension - London, London We are looking to recruit an IT support analyst to provide 1st line support. This is very much a career development role. We anticipate that you will have at least 12 months support experience gained in a Windows environment. This could be an IT degree placement year or you are currently in a 1st line support role and not receiving the training, development or opportunity you need to progress your career. It is expected that you will have experience supporting Windows, with at least a basic knowledge of Active Directory and experience of Exchange Server being a distinct advantage. In thi... Find out more →

Ref: 48552/006 Published: 11 days ago
1st Line Support Analyst

£120 - £150 per day - London, London We are looking to recruit an experienced help desk support analyst. You will need to have good experience of providing helpdesk support in a Windows environment. Ideally you will be able to administer active directory and outlook. Experience supporting windows server and exchange server would be an advantage. What are essential in this role are an excellent telephone manner and communication skills and the desire to deliver a good service to your customers. You will be joining a busy support team dealing with 1st and 2nd line calls. Whilst you will be kept busy, the environment is ... Find out more →

Ref: 48189/006 Published: 18 days ago

IT Infrastructure Jobs