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IT Staffing and Recruitment Services

Helping to grow successful IT careers

As a Staffing and IT recruitment agency, Certes has a 30 year successful track record delivering UK wide IT and comms staff and staffing services and recruitment support. 

For IT Professionals whether you're looking for your next career move, or planning your forthcoming contract assignment we have a broad range of IT job opportunities to choose from, and a supportive team of recruitment experts to help. 

Find out more about Certes capabilities as a leading IT recruitment agency.



Certes are specialists in IT support jobs and provide contract and permanent IT support recruitment for all levels of technical support jobs including:

  • Windows Support - from Helpdesk to Systems Administrators
  • Unix Support
  • Network Support - both Windows infrastructure, Telecoms Networks and Network Security
  • Application Support
  • Database Administrators
  • Support Analyst
  • HP-UX Engineers
  • Storage Engineers
  • 1st Line Helpdesk Support

We provide a number of large blue chips with a wide range of Technical Support staff, across Financial Services, IT Consultancies, Public Services, Education, Telecommunications and Media/Broadcasting, Engineering and Manufacturing and Defence sectors, from fully outsourced Support Teams, to ad hoc contract placement within established Departments. As such, were are continually looking for talented candidates, be they experienced in tech support, system administrators or in general IT support job roles.

Our technical support jobs cover a wide variety of skill sets including: Windows, all flavours of Unix, Cisco, Firewalls, Oracle, Sybase, SQL Server and Telecoms Networking.

We have a range of technical support jobs to suit all levels of experience from graduate backup analysts or Windows call loggers, where all training is given, to Senior Network Support Analyst, 3rd/4th Line Windows Server Support and Senior Sybase or Oracle / SQL Server DBA's. Many of our candidates have transferrable skills within the IT support arena, so if you are looking for a career change or are simply looking to gain that ideal technical support job, check out the vacancies below or contact us to speak to one of our experienced advisors.
Below are our latest technical support jobs

Application Maintenance Specialist

£35000 - £36000 per annum - Coventry, West Midlands Application Maintenance Specialist Team Lead - Coventry - Permanent - £35,000 + benefits My client, a leading international wholesale and retail organisation have instructed Certes to recruit an Application Maintenance Specialist Team Leader. Whilst managing, developing and motivating a team of Application Maintenance Specialists, you and your team will be responsible for providing an effective and professional service to customers by managing applications throughout their lifecycle. Your team will respond to and resolve incidents effectively and quickly while assisting users to make more e... Find out more →

Ref: 48702/001 Published: 4 days ago
Infrastructure Support Engineer

£35000 - £42000 per annum - Hertfordshire, Hertfordshire We are looking to recruit an experienced Infrastructure Support Engineer. You will ideally have a track record of providing 2nd and 3rd line support in a Windows environment and have experience of supporting Windows, Active Directory, Exchange and VMWare. In this position you will provide 2nd and 3rd line support and you will be extensively involved in delivering Windows Infrastructure projects. To succeed in this position, as well as having an in-depth knowledge of Windows and the associated infrastructure you will also need to be an excellent communicator who can work closely with the b... Find out more →

Ref: 48450/005 Published: 6 days ago
2nd Line Support Analyst

£15 - £18 per hour - Bristol, Bristol Role - 2nd Line Support Analyst Contract - 3 Months Location -Bristol Rate - Negotiable 2nd Line Support Analyst required initially a 3 Months contract for my client based in Bristol. *Essential skills and experience required: *Excellent people skills with the ability to support and resolve customer issues in a "live" environment. *Operation of Microsoft Windows systems in a networked environment *Supporting Microsoft Windows desktops and printers *Diagnosing application and system problems *Configuration and fault finding of Microsoft Windows systems *Diagnosis and fault finding of PC de... Find out more →

Ref: 48601/003 Published: 11 days ago
IT Graduate/Trainee Support Analyst

£18000 - £24000 per annum - London, London We are looking to recruit a Graduate IT Support Analyst to provide 1st line support for a company who are leaders in their field. This is very much a career development role. We anticipate that you will have at least 12 months experience, this can include a placement year during your degree. Ideally this will have been working in a Windows environment and will have given you some exposure to Active Directory and / or Exchange. In this team you will be encouraged to fix problems on first call when possible. You will be joining a proactive team, it is therefore essential that you have exce... Find out more →

Ref: 48552/003 Published: 11 days ago
ISD Service Manager

£40000 - £480000 per annum - Leicestershire, Leicestershire Certes have been instructed to recruit a Service Desk Manager for a retail client based in Leicestershire. In this role the 'Service Manager' will have two main responsibilities: 1. to manage a small desk top support team and more importantly 2. be responsible for leading a team for stakeholder relationship and communication management in order to drive continual service improvement. Role specific objectives: * Manage effective partner relationships with all stakeholders in line with the Service Management Stakeholder Engagement Plan. Provide a point of escalation for all Service rela... Find out more →

Ref: 48498/001 Published: 13 days ago