IT Staffing and Recruitment Services

Helping to grow successful IT careers

As a Staffing and IT recruitment agency, Certes has a 30 year successful track record delivering UK wide IT and comms staff and staffing services and recruitment support.

For IT Professionals whether you're looking for your next career move, or planning your forthcoming contract assignment we have a broad range of IT job opportunities to choose from, and a supportive team of recruitment experts to help.

Find out more about Certes capabilities as a leading IT recruitment agency.

Support

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Certes are specialists in IT support jobs and provide contract and permanent IT support recruitment for all levels of technical support jobs including:

  • Windows Support - from Helpdesk to Systems Administrators
  • Unix Support
  • Network Support - both Windows infrastructure, Telecoms Networks and Network Security
  • Application Support
  • Database Administrators
  • Support Analyst
  • HP-UX Engineers
  • Storage Engineers
  • 1st Line Helpdesk Support

We provide a number of large blue chips with a wide range of Technical Support staff, across Financial Services, IT Consultancies, Public Services, Education, Telecommunications and Media/Broadcasting, Engineering and Manufacturing and Defence sectors, from fully outsourced Support Teams, to ad hoc contract placement within established Departments. As such, were are continually looking for talented candidates, be they experienced in tech support, system administrators or in general IT support job roles.

Our technical support jobs cover a wide variety of skill sets including: Windows, all flavours of Unix, Cisco, Firewalls, Oracle, Sybase, SQL Server and Telecoms Networking.

We have a range of technical support jobs to suit all levels of experience from graduate backup analysts or Windows call loggers, where all training is given, to Senior Network Support Analyst, 3rd/4th Line Windows Server Support and Senior Sybase or Oracle / SQL Server DBA's. Many of our candidates have transferrable skills within the IT support arena, so if you are looking for a career change or are simply looking to gain that ideal technical support job, check out the vacancies below or contact us to speak to one of our experienced advisors.
Below are our latest technical support jobs
£16000 - £19000 PER ANNUM + 10% BONUS - England, Tyne and Wear, Newcastle upon Tyne
We are looking to recruit a Service Support Engineer / Service Desk Analyst to join a leading FTSE 250 organisation based in Newcastle-upon-Tyne. This is an exciting opportunity to join a brand new Support Team for a green field shared service centre. You will be joining the new day time support team. I am interested to speak with candidates who have at least 6 months experience working in a commercial IT support environment. You will be a good communicator who is comfortable providing first line support on Microsoft Desktop technologies (MS Office etc.), server technologies (Active Directo... Find out more →
Ref: 47193/006
Published: 26 days ago
England, Warwickshire
Service Support AnalystWarwickshireCompetitive Daily RateMy client is currently recruiting for a Service Support Analyst for an initial 3 month contract based in Warwickshire. The purpose of the role is to support the Senior Service Support Analyst in supporting and developing the organisations IT services and processes moving forward. The responsibilities of this role will include:*Trouble shooting and organising these problems*Building documentation*Manipulating Data*Change Management and Change Processes*Security Access Controls*Service Improvement Aspects*Windows/Unix knowledge and und... Find out more →
Ref: 47395/001
Published: 24 days ago
England, Warwickshire
Service Support Analyst (Contract)My client is a Global Leader in the European market for logistics and international mail services. They are currently recruiting for a Service Support Analyst for an initial 3 month contract based at their UK head office in Warwickshire. The purpose of the role is to perform a wide variety of service management tasks, and take ownership of the management and development of certain processes. You will be an integral member of the team in initially supporting the Senior Service Support Analyst with the daily service support tasks as well providing expert know... Find out more →
Ref: 47395/002
Published: 24 days ago
£28000 - £32000 PER ANNUM - England, Berkshire, Reading
We are looking to recruit an experienced application support analyst. You will need to be able to demonstrate experience of supporting application software in a Windows and SQL environment. I addition to providing 2nd line support for the companies market leading software, you should also be comfortable doing SQL backups and database restores, as well as applying software patches and upgrading application software. This is a customer facing role in a busy support team. You must be able to communicate effectively and manage customer expectations.In short you should be a 2nd line support anal... Find out more →
Ref: 47470/001
Published: 17 days ago
England, Buckinghamshire
We require an Infrastructure Assurance Team Lead - Antivirus (SC Cleared) for a 6 month contract role based on a Client site in Milton Keynes to start asap.Role:The Infrastructure Assurance Team Lead holds accountability for managing the technical solutions and processes responsible for maintaining the integrity and compliance of all ICT systems / solutions (customer and internal) under operational control. Integrity is achieved through the provision of 3 core control mechanisms:Antivirus Solution ManagementProduct Vulnerability ManagementOperating Systems & Software patch deployment/manage... Find out more →
Ref: 47331/002
Published: 16 days ago
England, London, Islington
The purpose of the job will be to provide support for ICT services delivered to the College by working primarily with Service Analysts, other members of ICT Services and colleagues in other service functions to ensure that the College's staff and students receive the best possible ICT services. This will be a 6 month contract working the hours of 08:00 to 19:00 Monday to Friday based in Islington. Essential skills and experience required: * Working with PCs and Macs* Working with Windows / Mac OS and Microsoft Office* Providing services to customers* Good kno... Find out more →
Ref: 47485
Published: 15 days ago
England, Greater Manchester, Manchester
Service Delivery Manager required for a 3 month contract based in Manchester. The Service Delivery Manager will be responsible for day to day management of operational service issues, across a wide range of services, systems, enterprise applications, and heterogeneous infrastructure.The Service Delivery Manager will come to the role with:*ITIL v3 Certified or equivalent experience*Experience with successfully managing IT Service Delivery teams *Experience with managing 1st, 2nd and 3rd line support*Experience of creating Service Level Agreements that are realistic and achievable*Experience ... Find out more →
Ref: 47500/001
Published: 11 days ago
England, London, Islington
The purpose of the job will be to provide support for ICT services delivered to the College by working primarily with Service Analysts, other members of ICT Services and colleagues in other service functions to ensure that the College's staff and students receive the best possible ICT services. This will be a 6 month contract working 35 hours a week Monday to Friday based in Islington. Essential skills and experience required: * Working with PCs and Macs* Working with Windows / Mac OS and Microsoft Office* Providing services to customers* Good knowledge of th... Find out more →
Ref: 47485/001
Published: 11 days ago
England, London, City of London
Service Desk Analyst-LondonMy client are currently recruiting for Service Desk Analyst for an initial 8 week contract. You will provide 1st and 2nd line support to 300 users across the organisation. * 1st line (phone, email,) and 2nd line (at desk, onsite) incident management * Monitor, manage and maintain the availability of desktop support and services* Active Directory: manage standard user accounts and certain group memberships* MS Exchange: manage changes (e.g. mailbox creation) through the use of an in-house developed interface (Provisioning Engine)Experience:* Experience o... Find out more →
Ref: 47513/001
Published: 10 days ago
England, Nottinghamshire, Nottingham
3rd Line SupportNottingham3 month contractSkills: Tivoli Storage Manager, Windows, Linux, AIX, Exchange, Active DirectoryMy Public Sector client based in Nottingham is currently looking for an experienced 3rd Line Support Engineer to join them on a 3 month initial contract starting ASAP.Joining the Operations Support Team, the role will include: monitoring and management of the Data Centre environment; configuration, set-up and monitoring of the backup infrastructure; support for the E-Mail system and for user related issues with mail and mail filtering for the mail service; and administrat... Find out more →
Ref: 47540/001
Published: 9 days ago

Support

We provide recruitment services for all levels of IT support and wide range of job vacancies for Support staff