IT Staffing and Recruitment Services

Helping to grow successful IT careers

As a Staffing and IT recruitment agency, Certes has a 30 year successful track record delivering UK wide IT and comms staff and staffing services and recruitment support.

For IT Professionals whether you're looking for your next career move, or planning your forthcoming contract assignment we have a broad range of IT job opportunities to choose from, and a supportive team of recruitment experts to help.

Find out more about Certes capabilities as a leading IT recruitment agency.

Support

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Certes are specialists in IT support jobs and provide contract and permanent IT support recruitment for all levels of technical support jobs including:

  • Windows Support - from Helpdesk to Systems Administrators
  • Unix Support
  • Network Support - both Windows infrastructure, Telecoms Networks and Network Security
  • Application Support
  • Database Administrators
  • Support Analyst
  • HP-UX Engineers
  • Storage Engineers
  • 1st Line Helpdesk Support

We provide a number of large blue chips with a wide range of Technical Support staff, across Financial Services, IT Consultancies, Public Services, Education, Telecommunications and Media/Broadcasting, Engineering and Manufacturing and Defence sectors, from fully outsourced Support Teams, to ad hoc contract placement within established Departments. As such, were are continually looking for talented candidates, be they experienced in tech support, system administrators or in general IT support job roles.

Our technical support jobs cover a wide variety of skill sets including: Windows, all flavours of Unix, Cisco, Firewalls, Oracle, Sybase, SQL Server and Telecoms Networking.

We have a range of technical support jobs to suit all levels of experience from graduate backup analysts or Windows call loggers, where all training is given, to Senior Network Support Analyst, 3rd/4th Line Windows Server Support and Senior Sybase or Oracle / SQL Server DBA's. Many of our candidates have transferrable skills within the IT support arena, so if you are looking for a career change or are simply looking to gain that ideal technical support job, check out the vacancies below or contact us to speak to one of our experienced advisors.
Below are our latest technical support jobs
£19000 - £23000 PER ANNUM + 10% BONUS - England, Tyne and Wear, Newcastle upon Tyne
We are looking to recruit a Service Desk Analyst to join a leading FTSE 250 organisation based in Newcastle-upon-Tyne. This is an exciting opportunity to join a brand new Support Team for a green field shared service centre.I am interested to speak with candidates who have at least 6 months experience working in a commercial IT support environment. You will be a good communicator who is comfortable providing first line support on Microsoft Desktop technologies (MS Office etc.), server technologies (Active Directory, ISS etc.) and Networking components.Due to the nature of the business there... Find out more →
Ref: 47078/012
Published: 28 days ago
£40000 - £43000 PER ANNUM + BENEFITS + BONUS (UP TO 10%) - England
Citrix Technical Support Engineer (3rd line) CITRIX EXPERIENCE ESSENTIAL Wokingham £40,000 - £43,000 + on call (£3,600) + benefits + bonus (up to 10%)Certes are looking to recruit a permanent Citrix Technical Support Engineer (3rd line) to work for one of the leading Application, Desktop and Service Delivery specialists in the UK.Main Responsibilities*Troubleshooting Incidents and Problems raised on the Service Desk at all levels.*Ensuring customers and 3rd parties are kept up to date.*Proactive ownership of Incidents and Problems*Providing and documenting resolution fixes.*Share knowledge ... Find out more →
Ref: 47615/001
Published: 25 days ago
£19000 - £23000 PER ANNUM + 10% BONUS - England, Tyne and Wear, Newcastle upon Tyne
We are looking to recruit a Service Desk Analyst to join a leading FTSE 250 organisation based in Newcastle-upon-Tyne. This is an exciting opportunity to join a brand new Support Team for a green field shared service centre.I am interested to speak with candidates who have at least 6 months experience working in a commercial IT support environment. You will be a good communicator who is comfortable providing first line support on Microsoft Desktop technologies (MS Office etc.), server technologies (Active Directory, ISS etc.) and Networking components.Due to the nature of the business there... Find out more →
Ref: 47078/013
Published: 22 days ago
England, County Durham, Durham
Service Desk Analyst required in Durham.You will work as part of the CIS Support Services Team, and will be required to provide effective customer focused support to all users of IT. This will be in a timely and professional manner. The role requires a passion for customer service delivery, excellent problem solving and communication skills, and a high level of IT knowledgeYou will carry out customer focused IT Service Desk duties, to include:1st or 2nd Level Support roleTelephone, email, counter and administrative support activities.Handle IT incidents, ensuring prompt resolution of user... Find out more →
Ref: 47845/001
Published: 21 days ago
£30000 - £35000 PER ANNUM - England, London, City of London
Technical Support Engineer - London - £30k-£35k - PermanentMy client, an expanding software development company in central London have instructed Certes to recruit a Technical Support Engineer to join their dynamic, informal and stimulating working environment with exciting personal development opportunities.The roleTo be part of a 1st and 2nd line support team responsible for the deployment, configuration, integration and technical support of my client's software product range across their expanding client base.Key responsibilities include:-Support clients with critical technical issues.-T... Find out more →
Ref: 47726/001
Published: 18 days ago
England, London
Senior Service Desk analyst required for an initial 3 month contract based in London. The ideal candidate must have a strong knowledge of VDI, Mirage VMWARE Workspace. Strong experience of customer service and SLA management is a must for this client.This person must be confident answering calls and carrying out a wide range of first time fixes against an agreed service level. Good experience of service desk including solid experience of Active Directory. Good all round knowledge of Troubleshooting Windows, Office, mobile devices, printers and scanners a plus. Must have and understanding of... Find out more →
Ref: 47702/002
Published: 17 days ago
£35000 - £42000 PER ANNUM - England, London
Field Support Manager£35000 to £4200012 month ContractLondonCertes are looking to recruit a Field Support Manager to work for a prestigious University based in London. This role will provide you with an exciting opportunity to manage a team of five Field Support Engineers based out of an organisation with 14 sites in and around London. Key Activities:*Team Management: You will line manage, motivate and develop team members, providing guidance and advice with regards to operational problems.*Service Management: You will identify and manage the resources needed for the planning, development... Find out more →
Ref: 47898/001
Published: 15 days ago
£30000 - £35000 PER ANNUM - England, London, City of London
Technical Support Engineer - London - £30k-£35k - PermanentMy client, an expanding software development company in central London have instructed Certes to recruit a Technical Support Engineer to join their dynamic, informal and stimulating working environment with exciting personal development opportunities.The roleTo be part of a 1st and 2nd line support team responsible for the deployment, configuration, integration and technical support of my client's software product range across their expanding client base.Key responsibilities include:-Support clients with critical technical issues.-T... Find out more →
Ref: 47726/001
Published: 14 days ago
England, London, City of London
Senior Service Desk Analyst on a 3 month contract based in London.Key responsibilities/experience of the Senior Service Desk Analyst:*To provide an IT (thin client, laptops and home users) and telecoms (VOIP, Blackberry, mobile) support service to staff in the CMA in accordance with recognised service delivery principles and agreed delivery targets. *To offer IT and telecoms assistance to staff as required by responding to enquiries and assisting to resolve any hardware or software problems by providing any necessary desk training and advice.*To ensure that all calls and enquiries are ans... Find out more →
Ref: 47930/001
Published: 9 days ago
£35000 - £42000 PER ANNUM - England, London
Field Support Manager£35000 to £4200012 month ContractLondonCertes are looking to recruit a Field Support Manager to work for a prestigious University based in London. This role will provide you with an exciting opportunity to manage a team of five Field Support Engineers based out of an organisation with 14 sites in and around London. Key Activities:*Team Management: You will line manage, motivate and develop team members, providing guidance and advice with regards to operational problems.*Service Management: You will identify and manage the resources needed for the planning, development... Find out more →
Ref: 47898/001
Published: 9 days ago

Support

We provide recruitment services for all levels of IT support and wide range of job vacancies for Support staff